Effective Date: October 15, 2025

Hamiltons LLC (“Hamiltons,” “we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us online, through our website (hamiltons.ae), social media, advertising (e.g., Facebook Lead Ads, Google Ads), or messaging channels (e.g., WhatsApp).

1. Information We Collect

We may collect the following types of information when you engage with us:

Personal Information: Name, email address, phone number, preferred communication method, and other contact details you enter when submitting forms, inquiries, or registering interest.

Property Preferences & Inquiry Data: Budget, property type, preferred location, number of rooms, timeline, and any additional details you share to help us match you with suitable properties.

Automatically Collected Information: IP address, browser type, device information (e.g., device model, operating system), referring/exit page URLs, pages visited, and timestamps.

Cookies & Tracking Data: Through the use of cookies, pixel tags, web beacons, and similar technologies, we may collect information about how you use our site and serve relevant advertising.

Third-Party Data: Data you provide via Facebook Lead Ads, Google Ads, or other ad platforms, which may include the fields above.

2. How We Use Your Information

We may use the information we collect for purposes including:

• Responding to your inquiries and providing property options or consultations.

• Scheduling viewings, meetings, or calls.

• Sending you property listings, updates, newsletters, promotional offers, or market insights (unless you opt out).

• Improving our website, services, marketing campaigns, user experience, content, and security.

• Verifying identity, preventing fraud, and performing compliance checks.

• Complying with legal and regulatory obligations (e.g., real estate licensing, audits, reporting).

3. How We Share Your Information

We will not sell or rent your personal data to third parties. We may share your information in these circumstances:

Service Providers: With trusted third-party vendors, contractors, or service providers (e.g., CRM platforms, IT, marketing, analytics) who assist us in operations, under confidentiality obligations.

Agents, Partners & Affiliates: With our real estate agents, partner brokers, legal advisors, or consultants who help deliver services to you.

Legal & Regulatory: When required by law, court order, or government authority, or to protect our legal rights.

Business Transfer: In the event of merger, acquisition, reorganization, or sale of assets, your data may be transferred, subject to confidentiality protections.

4. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. After that, we securely delete or anonymize your data.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Provide and operate our website.

• Remember your preferences and settings.

• Understand how you use our website (analytics).

• Personalize content and advertisements.

You may control or disable cookies via your browser settings. However, disabling cookies may impact the functionality of certain features on our site.

6. Your Rights

Depending on your location and applicable law, you may have rights including:

• Access: Request a copy of the personal information we hold about you.

• Correction: Ask us to update or correct inaccurate or incomplete information.

• Deletion: Request deletion of your personal data (subject to legal obligations).

• Objection / Restriction: Object to or limit processing of your data (e.g., direct marketing).

• Opt-out: Withdraw consent for marketing communications at any time.

To exercise these rights, contact us at hamiltons.ae@gmail.com or call +971 58 556 4605.

7. Data Security

We implement suitable physical, technical, and organizational safeguards (e.g., encryption, firewalls, access controls) to protect your data from unauthorized access, alteration, or destruction. However, no system is 100% secure; we cannot guarantee absolute protection.

8. Third-Party Links

Our website may contain links to third-party websites, applications, or services. We are not responsible for the content, privacy practices, or data handling of external sites. We recommend that you review their privacy policies.

9. Children

Our website and services are not directed at children under 16. We do not knowingly collect personal data from children. If you believe we have collected such data, please contact us to have it removed.

10. Updates to this Policy

We may update this Privacy Policy periodically to reflect changes in practices, technology, or legal requirements. Each version will carry an updated effective date. Continued use of our services after changes means you accept the updates.

11. Contact Us

If you have questions, concerns, or wish to exercise your rights, you can contact us:

Hamiltons LLC
📍 Sharjah, UAE
📧 hamiltons.ae@gmail.com
📞 +971 58 556 4605
🌐 www.hamiltons.ae